Privacy Policy

This privacy policy sets out how our website, marriagerecovery.com,  uses and protects any information that you provide when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We May Collect

We may collect the following personally identifiable information if you complete our quiz, subscribe to our newsletter or email series, register for a webinar, purchase one of our e-books, or contact us.

• name
• gender
• email address
• message details you send with our contact form
• comments details you leave on our website
• answers you provide when completing the quiz

Our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). No personal information about you is revealed in this process. Our basis for collecting and storing this data in our server logs is for the limited and legitimate purpose of detecting and preventing fraud and unauthorized system access, and ensuring the security of our systems.

How Do We Store Your Personally Identifying Information

Your name and email address is stored on our email list provider’s server that delivers our emails, email series or Newsletter. Your information can only be accessed by those who help manage our email list in order to deliver email to individuals who have subscribed.

If you have taken a quiz, information about your quiz answers and results is stored in a database on our servers.  This information is identified by a unique ID number which may be associated with your email address.

Any message or comment details may be stored on our servers.  You can request that information be deleted pursuant to the procedure later described below.

Collection and Processing of Usage Data

We may process data about your use of our website and services which can be described as “usage data”.  It is not Personally Identifying Information.  The usage data may include your geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your visits. The source of the usage data is Google Analytics, Facebook Pixel, and other 3rd party vendors as we see fit.  This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is consent or our legitimate interests, namely monitoring and improving our website and services.

What We May Do With the Information We Gather

We will not share your personal information with any third parties for them to directly market their own products without your consent. If you leave our website and purchase a product or service we promote, the company you purchase from will notify us of the purchase as well as certain identifying information for you. We do not share this information with others.

We may use the information you provide and the interest you express in our products to better understand your needs and provide you with a better service and in particular for the following reasons:

• For administering and running our business (e.g. internal record keeping, data analysis, troubleshooting)
• Ensuring delivery of products you purchase
• Processing refund requests
• We may use the information to improve our products and services.
• With your email subscription, we may send you information related to your quiz results.
• With your email subscription, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes.
• We may contact you by email in response to your inquiry or for other relevant purposes.
• We may use the information to customize the website according to your interests.

All emails that are sent to you include an unsubscribe link in them. You can remove yourself at any time by clicking on the unsubscribe link.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The Site has reasonable security measures in place such as Secure Sockets Layer protocols to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.

The Use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Based on your browser settings, the file can be added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use 3rd party traffic log cookies to identify and track data including which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. The traffic data we collect is anonymous and we use this information for statistical analysis purposes and to serve ads based on users’ past visits to our website.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personally identifiable information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You can revoke your consent of our data collection, sharing, and use of personal data for personalization of ads or other services or uses. You can choose to opt out as described in the next two sections below. Or you can email us at [email protected].

Google Analytics Opt-Out Browser Add-On

To provide website visitors the ability to prevent their data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).

If you want to opt-out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera. In order to function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, 3rd-party cookies must be enabled. Learn more about about the opt-out and how to properly install the browser add-on here.

The Use of Re-marketing Pixels and Cookies

On occasion, we may choose to partner with third party vendors (e.g. Facebook, Google, Pinterest, etc) to gather information on our users for re-marketing purposes. Our aim is to match the right people with the right message such that they have an opportunity to return to and enjoy our site and what it has to offer.

This is accomplished through the use of re-targeting code, commonly called “pixels”  (also known as “html code snippet” or “Clear GIFs)) and  “cookies” or other similar technologies. The pixel code is implemented on our web pages and acts as a re-marketing tag.  A cookie is a small file saved on people’s computers to help collect and store preferences and other information that’s used on webpages that they visit. This allows us to track and measure user behavior and target relevant, online ads to visitors of our website on 3rd party vendor advertising platforms, including showing our ads to similar audiences on sites across the Internet.

None of these technologies enable us to personally identify an individual.  In no way does it give us access to your computer. The information is not considered to be personal information. Instead, the pixel enables the Platform to determine within a reasonable level of confidence that a computer or device is the same as one with which the Platform has previously interacted.

These third party vendors can be enlisted to show ads we may choose to place on their advertising platform, including on other sites across the internet. Third party vendors utilize cookies and pixels to serve ads based on users’ past visits to our website.

You may always choose to opt out of a third party vendor’s use of “cookies” in conjunction with “pixels” by changing your browser settings, Google Ads settings or by visiting the  Network Advertising Initiative opt-out page.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personally Identifiable information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected]
• You may choose to unsubscribe to our email newsletter (or email series) at any time by clicking on the appropriate link at the bottom of the respective email.
• If you wish to revoke your consent of our data collection, storage, and usage policy through the use of cookies or pixels for the use of personalization of ads, you may choose to opt out immediately as described above.
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
• You may request that your Personally Identifiable Information be deleted or downloaded (i.e. data export).

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please complete our contact form or email us at [email protected].

If you believe that any information we are holding on you is incorrect, incomplete or violates any of your privacy rights or have any other requests or rights you wish to exercise under relevant data protection laws in relation to your personal data, please contact or email us. Some requests can be handled promptly depending on the nature of the matter.

In some cases, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests in a reasonable period of time.  Occasionally it can take longer than you might expect, if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Data Retention

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including the performance of the contract with you and for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

California Do Not Track Disclosures and Rights

Pursuant to the California Consumer Privacy Act (CCPA), we hereby disclose that we do not currently respond to “do not track” signals issued by browsers or other third party sources.

We will not share your personal information with any third parties for them to directly market their own products without your consent.

California Eraser Law.

If you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.”  Contact us to make such a request at [email protected]

Children Online Privacy Protection

We do not knowingly collect or solicit Personally Identifiable Information from anyone under the age of 13 or knowingly allow such persons to register as Users or utilize this website as visitors. This website and its content, along with any services, newsletters, email series or products offered, are not directed at children under the age of 13.  Any use of or access to this website by anyone under age 13 is strictly prohibited and in violation of our Terms and Conditions.  If you are under age 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected]

Contact Details

Contact by our support email:  [email protected]

Contact by using our Contact Form located on our website menu.